General Science and Philosophy


TQM Model for the Competitive Advantages of an Electromechanical Company

Authors: Fabio De Felice, Antonella Petrillo

The present work shows the results of a study realized in an electromechanical company aiming at the qualification of a particular process, completely automatized. The work has been carried out by the employment of statistical techniques and instruments of Problem Solving. In particular, the determination of the causes of the main problems on this line has been realized by means of instruments such as the Ishikawa Diagram and Scatter Plots and Stratification. It was made the attempt to intervene on the main causes of the problems and to reduce each time the dispersion of the output values around the tendency value.

Comments: 18 Pages.

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Submission history

[v1] 2012-08-19 10:48:22

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