Abstract This publication is a mathematical model of social intelligence and knowledge management in chat conversational UIs. The paper defines one model of social intelligence as defined in the design of machine learning for conversational UIs, and explores the use of this intelligence in conversational UI training and knowledge inheritance. A case study of Botlibre conversational UIs, which we use in our healthcare and education research is presented. A study of Botlibre’s knowledge inheritance and the expansion to social intelligence like Facebook Messenger is presented. Keywords: SNA, Social Intelligence, Emotional Intelligence, Conversational UI
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[v1] 2019-08-16 15:02:52
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