Voice interfaces are giving people who have difficulty using graphic-based systems more access to information and services on the Internet. However, there hasn’t been a widely-acknowledged definition of accessibility in this research field. While progress in voice-interface technologies do improve people’s user experience, privacy issues arise and contradict with the nature of accessibility in many cases. In our extended abstract, we try to propose a definition of accessibility from a quality-aware perspective. Accessibility (as generally defined), usability, personalization, confidence and privacy are adopted as five metrics for evaluating quality-aware accessibility. Privacy issues are given special attention when we pursue better accessibility. Real-world experimental platforms can be built under this guidance later on.
Comments: 4 Pages. extended abstract
[v1] 2018-10-12 20:06:32
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