Authors: Jose D Perezgonzalez
Perezgonzalez and Gilbey (2010) obtained a regression formula for predicting Skytrax's 2010 airline rankings from customer reviews. The research behind the study attempted to predict Skytrax Global Airline Ranking from average ratings that passengers had given to those airlines, independently, on Skytrax's website. The regression formula was based on a single variable (the average 'Customer review scoring').
Comments: 6 pages, Journal of Knowledge Advancement & Integration (ISSN 1177-4576), Wiki of Science, Creative Commons Attribution-ShareAlike 3.0 License
[v1] 2012-11-11 16:29:35
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